The project retrospective or post-mortem process offers a vital opportunity for team learning and improvement. Planning the post-mortem agenda in advance helps the moderator keep the meeting brief while setting a positive tone. You should also identify who the meeting moderator is (the person responsible for keeping the meeting on track and not falling into a war of words) and also who the notetaker is (they can’t be the same person). Download Post-Mortem Project Review Template. People make mistakes, we’re dealing with software and often-times complex distributed systems so we should have an attitude of support, understanding, patience and a willingness to want to genuinely improve things. Get up and running fast with streamlined implementation and solution building to address your immediate business needs. This document doesn’t just magically appear, it’s someones responsibility to create it. You should schedule the post-mortem to occur as soon as possible after the event. Note: if you work for a distributed company, then identifying the timezone of the incident (or at least the timezone you’re reporting it from) can help clarify when these things happened. Dev.to We generally take the finished post-mortem document and email it around to our development mailing list so that all engineers in the organsation get to see what happened, why, and how it was resolved. Ideally you’d have answers tied to this questions before you sent out the post-mortem document to the wider organisation though. Below I link to a Google document we use as a template for our post mortem meetings, and I’ve included the relevant sections below just for an ‘at a glance’ view. Download as a PDF to start using with your team. Note: this isn’t the same thing as the symptoms. Discover how Smartsheet can help maximize your project management efforts, today. Below you’ll find free, customizable post-mortem templates for your next project. The project retrospective or post-mortem process offers a vital opportunity for team learning and improvement. Copyright © 2020 The Linux Foundation®. Thing B broke and all entered data for User C, during the incident, was lost. You shouldn’t just get a bunch of people together in a room to discuss an incident. You need to: Let’s go over each of these items briefly, they might sound obvious but I’ve seen each of them carried out in vastly different ways (hint: not all of them good)…. Note: you don’t know everyone and what they do, so make it easier for people reading the post-mortem to understand the breadth of skills involved. Confirm to Bilbo that we’ve done everything we can. Do not come into the meeting with an ‘axe to grind’. Where was the ‘war room’ (i.e. Note: you don’t have to include all of these if you don’t want. During the post-mortem questions will be raised and they should be placed here. This is where the post-mortem ‘template’ comes in (I’ve linked to it at the top and bottom of this post), as it includes different topics that can help steer the conversation in the right direction. Another task that has no specific person assigned to it. For a list of trademarks of The Linux Foundation, please see our, The Quickie Guide to Continuous Delivery in DevOps, MesosCon Europe Features Expert Talks from Netflix, Verizon, Microsoft, and More, Linux Foundation Newsletter: October 2020, Role of Training and Certification at the Linux Foundation, New Training Course Provides a Deep Dive Into Node.js Services Development, Goldman Sachs Open Sources its Data Modeling Platform through FINOS, Introducing the Open Governance Network Model, Dissect the events as we understand (timeline). This template can be used for small or large projects, and also includes a chart for creating an action plan to mitigate risks. Create your own thorough project review by examining quantitative measures of success, along with team members’ subjective experiences. Hold yourself and your team accountable, improve visibility into team priorities, and ensure nothing slips through the cracks. Simplify post-mortem meetings with this agenda template, which provides a basic outline to help you plan talking points and facilitate a constructive meeting. The template also includes a table for organizing assessment criteria, identifying issues, and planning action items. Streamline your post-mortem process — while also adapting it to fit your team — by creating a checklist with each important step in the project. Etsy’s Daniel Schauenberg also wrote up a more detailed look into their process. A list of the things we should pro-actively improve upon. Download Post-Mortem Meeting Agenda Template.
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